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Company Description: University Center Imaging (UCI) has been a leader in medical imaging services since 1995, offering advanced diagnostic imaging at two convenient locations in Melbourne and Suntree. With a dedicated team of specialized professionals, UCI combines cutting-edge technology and compassionate care to ensure accurate diagnoses for all patients.
Specializations: UCI specializes in a wide range of imaging services, including MRI Scans, CT Scans, Nuclear Medicine, and Ultrasound, among others.
Strengths: The facility is renowned for its fast turnaround times for imaging results, highly trained radiologists, and state-of-the-art imaging technology.
Contact Details: To schedule an appointment, call (321) 726-3800. UCI's locations are easily accessible in Melbourne, FL.
Office Hours: The Oaks location is open Monday-Friday from 8am-6pm, while the Suntree location operates Monday-Friday from 8am-5pm.
Key Doctors: Information on specific doctors is not provided.
Patient Opinions: UCI maintains high levels of patient satisfaction with flexible scheduling and excellent customer service.
Offers CT scans for the abdomen, chest, and head/neck.
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
Medical Imaging, Radiology, CT Scan, Ultrasound, MRI, Patient Portal, HIPAA Compliance, DICOM, Cloud PACS.
Review Highlights:
Many patients reported excellent care and a clean facility with friendly staff, contributing to a positive medical imaging experience. The scheduling process can be improved, and it’s recommended to verify insurance approval a week before appointments. Patients appreciated the convenience of accessing results through the patient portal, although initial registration may take a couple of days. A few highlighted instances where staff went above and beyond, accommodating additional imaging needs in a single visit, enhancing the overall experience in radiology services.
However, there were recurring concerns about miscommunication regarding orders and result accessibility, indicating a need for improved internal workflows. Some patients suggested that the facility could benefit from additional staff training to ensure consistent patient support.
Overall, while some aspects of scheduling and communication could be refined, the commitment to quality patient care and efficient service in CT scans, MRIs, and ultrasounds remains a strong point of this facility.
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Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What Are the Costs Associated with the Release of Information for Radiology Centers?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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Investigations
Medical ImagingPET CT ScanMRI ScanCT ScanMammogramsAngiographyMR AngiographyUltrasoundDEXA Scans
