EN
(815) 300-1100
Body, Head, MRA (magnetic resonance angiography), MSK (musculoskeletal), Spine, Breast
Company Description: Silver Cross Hospital is a healthcare facility located in New Lenox, Illinois, offering a wide range of medical services to the community. Known for its patient-centered approach, the hospital strives to deliver quality care and ensure patient satisfaction.
Specializations: Services include heart care, cancer treatment, orthopedic care, neurosurgery, robotic surgery, and urgent care.
Strengths: The hospital emphasizes advanced medical technologies and specialized care, along with a skilled team of healthcare professionals dedicated to patient well-being.
Contact Details: Silver Cross Hospital, 1900 Silver Cross Blvd, New Lenox, IL 60451, Phone: (815) 300-1100.
Office Hours: Open 24 hours.
Key Doctors: Diverse team of specialists available for various medical needs.
Patient Opinions: Patients commend Silver Cross Hospital for its exceptional staff and compassionate care.
Offers MRI scans for the body, brain, breast, musculoskeletal system, and spine, including magnetic resonance angiography (MRA).
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
- Medical imaging
- Ultrasound
- CT scan
- MRI
- Radiology
- Cloud PACS
- DICOM
Review Highlights:
Many patients observed longer wait times at Silver Cross compared to expectations, particularly during busy hours. There were concerns about staff communication and overall patient care responsiveness. Some individuals reported feeling neglected during their time in the waiting area, especially while experiencing significant discomfort or dealing with serious health concerns.
However, visitors noted instances of helpful staff members who were attentive and kind, demonstrating that not all experiences were negative. In the field of medical imaging, patients expressed the desire for quicker service, particularly with ultrasound exams, which took several hours in some cases. There were also mentions of the need for improved protocols in managing patients who arrive in critical conditions.
Overall, while there are areas for improvement in patient service and waiting times, the hospital has the potential to provide quality medical imaging services and care if staffing and patient management protocols are enhanced. We encourage Silver Cross to focus on these aspects, as a more responsive patient experience can significantly elevate its reputation.
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Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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Investigations
Medical ImagingPET CT ScanMRI ScanCT ScanMammogramsAngiographyMR AngiographyUltrasoundDEXA Scans