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Company Description: Optimal Imaging provides compassionate, comprehensive diagnostic imaging services to all patients. We offer convenient locations in northeastern Florida to bring your care closer to where you live and work. Our Westside location offers a full range of diagnostic imaging services.
Specializations: Diagnostic imaging services
Strengths: Compassionate care, comprehensive services, convenient locations
Contact Details: 6488 103rd Street, Suite C, Jacksonville, FL 32210
Office Hours: Monday-Friday, 7:30am-7pm; Saturday, 9am-6pm; Sunday, 9am-4pm
Imaging, Radiology, MRI, CT Scan, Ultrasound
Offers digital breast tomosynthesis and full-field digital mammography.
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
Medical Imaging, Radiology, Appointment Scheduling, Customer Service, Ultrasound, MRI, CT Scan, Patient Experience
Review Highlights:
- Several customers expressed frustrations with the appointment scheduling and the lack of advanced notification on service availability.
- Instances where patients arrived only to discover that essential equipment was down or staff was unavailable.
- Communication issues were a common concern, with many reporting difficulties in reaching staff via phone and receiving timely updates regarding their appointments.
- Comments related to the potential for improved customer service and responsiveness were prevalent, suggesting a need for better management of patient communication.
- Although there have been critical comments, a focus on enhancing the medical imaging experience could shift patient perceptions positively in the future.
- Overall, it’s recommended to consider other facilities for radiology services to enhance the patient experience.
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Fullfillment & Quality
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Delivery
Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What Are the Costs Associated with the Release of Information for Radiology Centers?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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Investigations
Medical ImagingPET CT ScanMRI ScanCT ScanMammogramsAngiographyMR AngiographyUltrasoundDEXA Scans
