Memorial Hospital West

Top Mentions:
compassionate care, nursing staff, medical imaging, patient care, recovery, cleanliness, exceptional service, professionalism, comfort, radiology, hospital environment

Review Highlights:
I had the privilege of experiencing exceptional care from the nursing staff during my stay, particularly on the 4th floor west. They were attentive, compassionate, and dedicated to ensuring my comfort, which truly made a difference in my experience.

The nursing team, including RNs Ruth, Bernie, Trevor, and Candice, exhibited remarkable professionalism and kindness that exceeded my expectations. Their commitment to patient care is what true healthcare should embody.

Additionally, my experiences with the medical imaging department were smooth and efficient. After being assessed for potential kidney stones, I was guided through the necessary imaging procedures, receiving prompt treatment that alleviated my discomfort effectively.

I appreciate the excellent care provided by the surgical team during my mother’s pacemaker replacement, especially Dr. John Cogan and his team who showed great compassion for her needs. Their attentiveness reassured my mother, further highlighting the hospital's commitment to providing a supportive environment for all patients.

Although some areas could use improvements in overall environment, the quality of care I received was outstanding, making my experience more positive than negative. Thank you to all the staff for making my visit a memorable one!