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(630) 469-9200
Body, Breast, Head, MRA (magnetic resonance angiography), MSK (musculoskeletal), Spine
Description: Duly Health and Care provides comprehensive medical care at their Naperville location. They specialize in a range of services from primary care to urgent and specialty care, ensuring the best treatment for their community.
Specializations: Allergy, Asthma & Immunology, Internal Medicine, Laboratory Services, Obstetrics & Gynecology, Pediatrics, and various Radiology services like MRI and Ultrasound.
Strengths: Duly Health and Care is well-equipped with state-of-the-art facilities and a team of dedicated professionals committed to patient care.
Contact Details: For appointments, patients can reach the main line at (630) 469-9200.
Office Hours: Monday to Friday 8 AM - 8 PM, Saturday and Sunday 8 AM - 4 PM.
Key Doctors: Information on specific doctors is not provided.
Patient Opinions: Feedback from patients is not specified.
Allergy, Asthma & Immunology, Internal Medicine, Laboratory Services, Obstetrics & Gynecology, Pediatrics, Radiology
Offers MRI scans for the body, breast, brain, musculoskeletal system, and spine, including magnetic resonance angiography (MRA).
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
medical imaging, radiology, MRI, imaging results, check-in process, wait time, communication, patient care
Review Highlights:
Many patients have reported challenges with Duly Health and Care's service. Issues such as blank MRI disks and difficulties accessing imaging results have been noted, suggesting a need for improved integration in their Cloud PACS system.
Home health nurses have also expressed frustration with long wait times and reduced communication options when contacting Duly, impacting patient care.
The reception process has been described as disorganized, with reports of extended wait times for lab work and confusion regarding appointment management.
Despite these challenges, it is evident that the medical professionals at Duly possess the necessary skills, with many patients emphasizing their capability in delivering healthcare. A streamlined communication system and organizational improvements at the front desk could greatly enhance the overall patient experience.
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Delivery
Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What Are the Costs Associated with the Release of Information for Radiology Centers?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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Investigations
Medical ImagingPET CT ScanMRI ScanCT ScanMammogramsAngiographyMR AngiographyUltrasoundDEXA Scans