Ascension Saint Joseph Joliet

Top Mentions:
Hospital cleanliness, patient care, nursing staff, emergency room experience, outpatient surgery, compassionate care, high-risk maternity units, imaging services, and staff professionalism.

Review Highlights:
- Overall, many patients found the nursing staff in various units, especially high-risk and maternity departments, to be compassionate and caring, rebuilding trust in the hospital's capabilities.
- Positive experiences in the ER and ICU were highlighted, where staff provided collaborative and competent care.
- Patients appreciated the attention received from radiology services, ensuring that necessary medical imaging such as CT scans and Ultrasounds were conducted effectively and appropriately.
- Some feedback noted poor experiences in outpatient surgery and the emergency department regarding wait times and cleanliness; however, the professionals managing DICOM processes and Cloud PACS were acknowledged as efforts that demonstrate the hospital's commitment to improving patient care.
- The hospital has recently undergone ownership changes, raising hopes for enhancements in hospital cleanliness and the overall patient experience moving forward.
- Despite some challenges, many patients recommend the hospital for specific services, especially those concerning maternity care, where treatment was highly praised.