Description: Kaiser Permanente West Cobb Medical Center is a medical facility located in Austell, Georgia, providing various healthcare services. Specializations: The center specializes in pharmacy and laboratory services. Strengths: It emphasizes patient-centered care with operations designed for 24/7 advice and on-demand services. Contact Details: For appointments, patients can call 404-365-0966 or schedule visits online. Office Hours: The facility operates Monday to Friday from 8:15 a.m. to 6 p.m., and is closed on weekends. Key Doctors: Information on specific doctors is not provided. Patient Opinions: There are no available patient testimonials listed.

Specializations

Pharmacy
Laboratory

Imaging Modalities

Offers digital breast tomosynthesis and full-field digital mammography.

4.6 (255 Reviews)

What people say about Kaiser Permanente- West Cobb Medical Center

This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.

Top Mentions:
Kaiser Permanente, West Cobb, medical imaging, pharmacy, prescription, customer service, professional care, compassionate staff, exemplary service.

Review Highlights:
It is always a pleasure dealing with the folks at Kaiser West Cobb. They are known for their professional, efficient service and always greet patients with a smile. The team is attentive to the needs of everyone they assist, making each visit an awesome experience.

A standout employee, Christina, went above and beyond for a patient who is deaf and blind, demonstrating exceptional commitment by answering questions even after the appointment had ended and finding the doctor for additional queries. She is truly a gem and an asset to Kaiser Permanente.

The pharmacy team, especially Lori and Kim, are noted for their kindness and pleasant demeanor. They have created a welcoming atmosphere and are praised for their outstanding customer service.

Additionally, Lourie provided exceptional support while helping a patient find options for a medication, showcasing remarkable dedication and customer service excellence. If you’re nearby, this is the place to go for prescription needs.

Lastly, Tracy and Monica at the front desk made a stressful situation easier for another patient by patiently assisting with faxing important documents, taking a considerable weight off their shoulders. Their support keeps the office running smoothly and is greatly appreciated.

How does the Release of Information process work?

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Kaiser Permanente- West Cobb Medical Center checks your medical data.

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Kaiser Permanente- West Cobb Medical Center has to reply to your request. When they do, they can send your data through their preferred means of communication (e.g. post, email, etc).

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Learn more about Release of Information

Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.

Find out more information about ROI by reading some articles posted on our blog:

What is the Release of Information in Healthcare and How is it Changing?

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What Are the Costs Associated with the Release of Information for Radiology Centers?

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What are the Costs Associated with the Release of Information for Patients?

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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information

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