Women's Imaging Center

Top Mentions:

medical imaging, radiology, appointment scheduling, customer service, imaging procedures

Review Highlights:

Several reviewers expressed concerns regarding the customer service experience at this medical imaging facility. While some staff members displayed a lack of responsiveness, it's important to acknowledge that scheduling appointments can be efficiently managed with the right follow-up.
Many individuals noted long wait times during phone calls, mentioning difficulties in connecting with staff, which may reflect a need for improvement in the appointment scheduling process.
Despite the challenges, some found that when the call was finally answered, staff were able to provide the necessary information such as appointment times and procedure instructions, indicating a potential for positive interactions.
It's worth mentioning that improvements in the attitude of personnel at the front desk could enhance the overall experience for patients seeking radiology services such as CT scans, MRI, or Ultrasound.