UPMC Presbyterian Hospital

Top Mentions:
Valet Service, Emergency Services, High Standard of Care, Communication Issues, Medical Imaging, Surgery Experience, Patient Care, Doctor Interactions

Review Highlights:

Overall, the emergency services provided are commendable, with attentive staff that work diligently to assess patient needs and understand unique situations. Many reviews mentioned the high standard of care, especially around complex medical scenarios.

Valet services were available, although some found the $8 fee to be a bit steep for a short stay. Nonetheless, finding valet parking in such a busy area is truly a plus.

The staff in the radiology and medical imaging departments were noted for their professionalism, although some patients experienced communication gaps which can be improved upon to enhance the overall waiting experience and ensure timely updates.

Experiences with surgery and follow-up consultations indicate that while the standard of care is generally high, better communication could streamline the patient experience. One patient noted the need for timely updates during lengthy waiting periods.

Feedback regarding doctor interactions highlighted the importance of clear communication and patient reassurance, especially during stressful medical situations. Positive experiences often contrasted with instances where patient concerns were not adequately addressed.

Suggestions for improvement include better handling of wait times and patient communication to ensure all feel heard and cared for. Overall, the facility aims to provide quality care in a busy environment and strives to address patient concerns effectively.