The AWHG Breast Center, LLC

Top Mentions:
- Medical imaging
- Radiology
- Ultrasound
- Payment processing
- Refund issues

Review Highlights:
- Many users expressed concerns regarding the billing department's efficiency and accuracy in managing insurance payments and refunds related to medical imaging services.
- It is noted that while the initial payment process for services like ultrasound is prompt, users find that the refund process tends to take longer than expected, with waits of up to 30-45 business days.
- Customers appreciated that they could schedule appointments for various imaging services such as CT scans and MRIs; however, the overall communication regarding billing and follow-up could be improved.
- There are mentions of difficulty in canceling automatic payments, leading to frustration among users, despite the convenience offered by payment plans.
- While some users found the services provided satisfactory, the billing experiences led to strong frustrations, emphasizing the need for enhanced customer service training within the billing department.

Overall, there is a significant desire for prompt and clear communication regarding both billing procedures and insurance claims in the realm of medical imaging and radiology services.