Orlando Health Par Urology

Top Mentions:

- Professional reception staff
- Patient care concerns
- Extended wait times
- Efficient check-in process
- Comprehensive explanations from doctors
- Communication challenges
- Prescription handling issues

Review Highlights:

The reception staff at Orlando Health is often praised as amazing, providing warm and welcoming services that set a positive tone upon arrival. Many patients have reported a smooth check-in process, ensuring that administrative tasks are handled efficiently upon arrival for appointments.

However, several reviews point out concerns regarding patient care and wait times. Some patients have experienced extended delays, with appointments running an hour or more behind schedule, leading to frustrations about the prioritization of time and health in emergency situations. Encouragingly, patients have highlighted individual doctors like Dr. Kalser and Dr. Strakosha for their care and thoroughness in explaining procedures and treatment options.

Communication has been noted as a challenge. Several patients have experienced difficulties obtaining clear quotes for procedures and have faced delays in prescription fulfillment. This indicates a potential area for improvement in the organization’s patient communication strategy.

Overall, while Orlando Health showcases strengths in its staff's professionalism and certain physician interactions, adjustments in patient management and communication could enhance the overall experience.

For those seeking medical imaging services such as CT scans and MRIs, it's important to consider these dynamics, especially in a time-sensitive health environment.