Northwestern Memorial Hospital

Top Mentions:
- Palliative care
- Scheduling and appointment management
- Reception assistance
- Patient advocacy
- Radiology and imaging care

Review Highlights:
- The palliative care team at the cancer center has been exceptional, providing invaluable support in managing both patient and family needs.
- There were occasional scheduling issues; however, with persistence and advocacy, patients can navigate these challenges effectively.
- Reception staff are noted for their kindness and helpfulness, ensuring a smooth experience even when faced with lost instructions.
- Attention to quality care is evident, with the potential for improvement in areas such as appointment management.
- While experiences may vary regarding lab services, patient feedback encourages facilities to continue focusing on enhancing overall care, including medical imaging services like CT scans and MRIs.