Northside Eagles Landing Imaging

Top Mentions:
- CT Scan
- Imaging Services
- Medical Staff
- Insurance Communication
- COVID-19 Protocols
- Patient Comfort
- Radiology Procedures

Review Highlights:
- Patients frequently commend the phenomenal medical staff who ensure comfort and provide detailed explanations of medical procedures, particularly for first-time CT scans.
- The experience includes a thorough pre-appointment communication via phone, outlining what to expect, including copay amounts, showcasing attentive customer care.
- Many patients appreciate the establishment's stringent COVID-19 protocols, which enhance the overall feeling of safety during their visit.
- The imaging center is noted for going the extra mile; technicians often provide individualized attention, ensuring clarity around radiology processes and potential side effects.
- Positive interactions with the staff contribute to an overall sense of respect and professionalism, making the imaging experience smoother.

Overall, while there are some areas for improvement, such as check-in processes and communication consistency, many patients leave feeling grateful for the compassionate care received during their imaging experiences. It is recommended that the facility consider revising some of its procedures to enhance patient satisfaction further.