James A Haley Veterans Hosp New Port Richey OPC-VHA

Top Mentions:

• Positive Patient Care
• Professional Staff
• Great Customer Service
• Competent Physicians
• Friendly Atmosphere

Review Highlights:

The Optical Department has a mix of experiences; while some staff, such as Stacey, exemplify outstanding customer service and professionalism, others may need an attitude adjustment to enhance the patient experience. It's great to see the dedication of staff like Stacey, who truly represents the VA standard.

Patients have expressed high satisfaction with physicians like Dr. Cheryl Smith, noting her exceptional care as one of the best experiences among their medical journeys. This speaks highly of the quality within the clinic, highlighting the importance of quality in areas such as medical imaging and radiology disciplines.

Additionally, the Nursing Staff has received praise for their professionalism, particularly in mental health services, where approaches such as Transcranial Magnetic Stimulation are highly regarded. Patients feel comfortable and supported, reflecting well on the healthcare services offered.

However, there are suggestions for improvement, such as having sharps disposal available for veterans, which would enhance safety and convenience.

Overall, while there are areas for growth, the commitment to patient care and professionalism shines through, particularly in departments with dedicated staff.