UPMC Hamilton Health Center

Top Mentions:
Empathy, Professionalism, Patient Care, Scheduling, Negative Experience, Dental Services, Nervous Patients

Review Highlights:
Many patients commend the staff for their empathetic approach and professionalism. For instance, Ms. Heather Brown was highlighted for her genuine warmth and friendliness, making a positive impact on the patient experience. Dr. Brinda Shah and her assistant Natalie Cubilette received accolades for their skilled care, especially when dealing with sensitive situations like pregnancy. Patients noted their patience and the thoroughness of the care provided, making them feel at ease. However, some reviews raised concerns about appointment availability and the waiting times, indicating potential areas for improvement, especially for patients seeking medical imaging or other timely services. Overall, the atmosphere is geared towards fostering a connection with patients, an essential quality in healthcare.

This facility is recognized for its commitment to patient-centered care, making it a worthwhile consideration for those in need of dental services. It’s also notable for their involvement in community health, although it’s advised to prepare for potential delays in scheduling appointments.