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Doctors

25 articles

Video support

What are workspaces?

What is the difference between "My Cases" and "Patients"?

How can I collaborate with other doctors on my cases?

How can I communicate with other doctors on a case?

How can I create a case for one of my patients?

How can I add imaging investigations on an existing case?

What is the doctor's public page and how can I use it?

How can I request a payment for an online consultation?

How can I edit my personal data?

Subscriptions

How can I manage a refund request?
How do I cancel my paid subscription?
What are the payment options and accepted currencies for paid plans?
Can I change my subscription?
What happens after I exceed the subscription storage space?
How do I subscribe to a paid plan?
What is included in my payment plan?
What are the payment plans available in Medicai?

General

Forgot my password. How do I recover it?
How to manage your medical documents in your account
How to send imaging investigations by using the public page
I forgot my password. How do I recover it?
How do I ask my patients to pay for a consultation
How can I change my password
How can I create a doctor account
How do I add a comment on a case
How can I manage my patients inside Medicai
How can I invite other colleague doctors to a case
How to manage your imaging investigations from your account
What is the doctor’s public page and how can patients send me investigations
What are patient requests
How can I create an organisation
What is a workspace
How can I manage my cases
How can I edit my personal data
How can I download investigations
How can I create a new case

Patients

10 articles
How do I upload investigations in my account
How to manage my investigations
How to send imaging investigations to a doctor, directly from your patient account
How do I pay a doctor for a consultation
How can I receive and view imaging investigations from a clinic or doctor

Clinics & Hospitals

1 article
How can I add members in my organisation

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