Doctors

How can I manage a refund request?

If you want to make a refund request, as a result of canceling/terminating a subscription, you will need to contact our support team and we will try to help you. The terms and conditions of this document apply to all refunds.

Reimbursement conditions:

  • For monthly subscriptions: the refund is made if you make a request to cancel/terminate the subscription within 5 days from the initial purchase of the subscription
  • For annual subscriptions: the refund is made if you make a request to cancel/terminate the subscription in at most 14 days from its initial acquisition