Patients

How can I receive and view imaging investigations from a clinic or doctor

When a clinic or a doctor send you an investigation, first, you are notified on your email. If you do not have a Medicai account, you will be asked to create one.

If you already have a Medicai account, once you login, in your Investigations page, you’ll notice a new  imaging investigation.

As you can see in the photo above, the investigation you just received is highlighted and has a button.

You can accept an investigation by clicking on the button Accept.

Or you can reject the investigation by clicking on the arrow icon and choosing Decline from the dropdown listing.

If you decide to accept the investigation, you have to confirm once again the action.